Frequently Asked Questions

Appointments

We recommend that you phone ahead to book an appointment. This will guarantee that we can serve you promptly.

Walk-ins

We do our very best to accommodate walk-in clients. Save a possible wait. Consider phoning ahead to check if you may be accommodated.

Payment

We require payment at the time services are rendered. For your convenience, we accept the following forms of payment:
	Debit
	Visa
	Mastercard

Financing

If payment is full is not possible, then an agreement can be set up with one of the following financing companies.
This process must be initiated BEFORE treatment of the patient.
	PetCard
	PayBright
	ScratchPay (application must be done on a SmartPhone)

Pet Insurance

Pet insurance is a great way to ensure that your pet will receive required care without having to worry about cost.
Ask us about Pet Insurance trials for the following companies:
	Trupanion
	Pet Secure
	Pets Plus Us

Emergencies

Emergencies will be accepted based on severity of the animal’s condition. Our staff are skilled at assessing the patient upon arrival.

Charleswood Veterinary Clinic